Billy Hamilton's do's and don'ts on outsourcing

Garrett has 'em:
Don't expect savings anytime soon. Check out other states that tried the same. Chew the fat with experts and possible vendors. Make sure the private sector's offering to do it for 30 to 40 percent less than your state agency can, because you have "lower wage costs and no profit requirements." Write down everything you expect -- down to the tiniest detail -- before you solicit bids. Bring good lawyers and don't walk away when the deal is inked: Watch the contractor like a hawk.
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