Stutz reports:
Loya is one of two large auto insurers that had a complaint record well above the state average in 2009, according to a new listing of “justified” complaints handled by the state Insurance Department.
Those complaints from Texas drivers included such practices as delays in processing claims, unsatisfactory offers or settlements, denial of claims and liability disputes.
http://tinyurl.com/2al9oyh
The 10 worst in Texas: http://tinyurl.com/27ntyac
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