Contractor dropped appliance rebate calls from Texas consumers, comptroller says

Stutz reports:
AUSTIN – More than three-fourths of Texans who called seeking appliance rebates from the state this month had their calls dropped by the contractor who handled the program, according to the state comptroller.

In response to an open records request from The Dallas Morning News, Comptroller Susan Combs reported Thursday that nearly 78 percent of calls from people trying to reserve rebates for energy-efficient appliances were dropped with no courtesy message or other acknowledgement.
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